perfect spot for exploring parks and downtown attractions

I really loved my stay here in Orlando, especially how the staff went out of their way to help me, which made my visit so enjoyable. plus, the hotel is just a short stroll from Lake Eola Park and Downtown Orlando, making it easy to explore the city.

Aaron's kindness helped us so much during a crisis.

i had an amazing stay at this hotel! the staff was super friendly, especially the front desk, making my long visit feel welcoming. the breakfast was diverse and delicious, with fresh options that exceeded my expectations from my previous stay in orlando.

the pool area lacked seating

The staff was exceptional, providing efficient assistance with check-in and room accommodations. The business center was well-equipped with necessary amenities, making it easy to complete work tasks. The hotel’s location near the medical center ensured convenience for my needs during the trip.

Parking procedures were inconvenient.

I absolutely loved the super spacious room! The breakfast had delicious options like fresh pastries 🍞. A bummer was the parking fee, which caught me off guard.

A stay here revealed a welcoming staff and clean room, yet it was marred by poor breakfast quality and an issue with the reservation. While the overall experience was decent, the lack of empathy from some staff was disappointing.

I enjoyed my stay at this hotel, especially the spacious corner room with plenty of windows that let in natural light. The staff made me feel welcome from the moment I checked in and were friendly throughout my stay. The breakfast options were diverse and very good, with fresh fruits and pastries that exceeded my expectations compared to previous stays in Orlando. However, I found the parking process quite inconvenient. There was a charge for parking that I didn’t anticipate, and the procedures for obtaining a parking pass were excessive. It felt unnecessary to have to walk out in the rain to display a parking pass when I was already given a gate code at check-in. Also, the pool area lacked enough seating to relax comfortably. These small details detracted from an otherwise enjoyable visit.

The parking situation is a hassle with an extra fee that catches you off guard. My room showed some wear, old food found in the freezer, a coffee pot that needed a cleaning, and mold in the shower. Light pollution from the adjacent building easily interrupted any chance for darkness at night due to ineffective curtains.

feeling at home with exceptional service and a caring staff who go above and beyond

Exceptional customer service made our stay memorable.

We had a wonderful stay with the grandkids! The hotel felt like home, thanks to the attentive staff. Our rooms were spacious and clean. The breakfast spread, including warm cookies, was a delightful surprise.

My kids wished for healthier breakfast options.

The spacious wheelchair accessible room exceeded expectations, making it a comfortable stay. The staff was incredibly helpful, and the inviting lobby provided an excellent space for socializing during the conference. However, the parking fee was unexpectedly high, and there were issues with the type of payment processed at check-in, adding unnecessary confusion to our stay.

great breakfast but room needed updates

The breakfast options were impressive with a myriad of choices from waffles to fresh fruit which made mornings enjoyable. The friendly staff provided great service and made us feel welcomed throughout our stay.

The room felt dated with some furnishings looking worn and in need of a refresh.